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DHL Express Receives ISO Quality Certification |
Материал из категории News of logistics (in English) |
26.02.2011 13:45 |
DHL, a global logistics company, has received a multi-site, quality management certification from the ISO, the International Standards Organization, for all its U.S. locations, including service centers, gateways and hub as well as Operations Head office and support groups. The ISO 9001:2008 certification is a widely used quality management system standard. DHL Express U.S. was awarded the multi-site ISO 9001:2008 certification in December 2010 after facility audits demonstrated that DHL quality management systems meet the quality standards of the ISO, which includes conforming to customer quality and regulatory requirements, maintaining established processes for consistent service monitoring, as well as continual performance improvements and enhancing overall customer satisfaction.
From October through November To further support service quality and customer satisfaction, DHL In July 2010, DHL Express received multi-site ISO 9001:2008 certification for all 31 of its Europe-region countries in recognition of its compliance with ISO quality management standards at all of its service centers, hubs and gateways.
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